Conversations from: December 2010

Mystery shopper: Orange customer service, PAYG advice

Our mobile mystery shopper puts Orange's customer service to the test and discovers how well an Orange rep answered our query on switching from pay-monthly to pay-as-you-go (PAYG). Read more on Orange's customer service

Which?’s Mystery Shopper: Episode one, PAYG advice

Which?'s mystery shopper calls up the UK's major mobile phone operators to find out how good their PAYG customer service skills really are. Read more on our mystery shopper

Motorola Dext 2 details leaked

Images and details on Motorola’s follow-up to the Android-powered Cliq (known as the Dext in the UK) have been leaked online. Read more on Motorola's new handset

Android Honeycomb music player leaked

A new official music player for Android 2.4 (codenamed Honeycomb) has been leaked online, along with a video of the app in action. Read more on the new Android music player

Skype video chat arrives on iPhone

Skype’s official iPhone app is now able to make video calls over both wi-fi and 3G connections. Read more on the Skype iPhone app

Millions of mobile users overpay on their monthly contracts

20% of UK adults always exceed their usage limits, or incur out-of-tariff costs, on their mobile phone contract, according to a new survey from Which?. Read more on our latest survey

HTC Desire HD gets Which? Best Buy award

Our review for the HTC Desire HD is now live and we’re pleased to reveal that it’s a Best Buy. Read more on the Desire HD

Accessory review: Sony LiveView

Which? reviews the Sony LiveView, a wireless Bluetooth accessory for Android-based phones. Read more on the Sony LiveView

App review: Infinity Blade

Which? steps into its iron greaves and gauntlets to review the sword-swinging iPhone game Infinity Blade. Read more on Infinity Blade

BlackBerry Bold 9780 review now live

The lab results are back and our review for the BlackBerry Bold 9780 is now live. Is the new BlackBerry OS 6 worth the upgrade? Read more on the BlackBerry Bold 9780