Helpdesk challenge – how to delete files that refuse to be deleted
Deleting a file – what could be easier? Well, some files just won’t play ball. If you’re trying to delete a file that stubbornly refuses to go away, there are some tricks that can help you out.
Sometimes, when attempting to delete a file, you may see an error message that tells you it’s not destined for the trash can after all.
The messages can include old favourites like:
- Cannot delete file: Access is denied
- Make sure the disk is not full or write-protected and that the file
is not currently in use
- Cannot delete folder: It is being used by another person or program
These can be particularly baffling if you don’t have the file open and in use, and haven’t locked it to protect it from deletion.
Deleting problematic files with Unlocker
If you very much don’t have the file open or in use, but want to be rid of it, you can give yourself a helping hand with a handy piece of software called Unlocker.
Unlocker is simplicity itself to use. You can install it for free, and from then on when you right click on a file you’ll see an additional Unlocker option. Click on this, and it will let you remove a file for good.
If you attempt to delete a file the conventional way, and have no luck, Unlocker will pop up with a message asking you if you’d like to remove the file through Unlocker itself.
A word of warning – Unlocker has proven to be problematic when used on 64-bit versions of Windows 7, though an updated variation called Unlocker1.9.1-x64.exe works just fine on this OS.
Alternatively, software like Lockhunter can help out in a similar way.
Have you encountered difficulties removing stubborn files or folders that throw up error messages, but won’t be thrown out themselves? Let us know your experiences and tips in the comments below.
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