Helpdesk Challenge – Windows Safe Mode and System Recovery
We show you how to start Windows in Safe Mode, which will allow you to perform many windows troubleshooting tasks with all but the most important elements of your system disabled.
This can be handy if you’re encountering regular system crashes or performance issues that could mean your system has a virus or a corrupted program.
How to start in Safe Mode
Power up your computer and continue to tap the F8 button on your keyboard until the Advanced Boot Menu appears.
Use the arrow keys to move down and highlight either Safe Mode or Safe Mode with Networking (if you need internet access). Press Enter.
When Windows loads, it will look different but you will be able to use security and troubleshooting tools as normal.
Windows Recovery Options
Where Safe Mode doesn’t start properly, try booting your PC to the Windows Recovery Options instead.
Power on your PC and tap F8 as before, but this time choose Repair my computer from the Advanced Boot Menu. Choose your keyboard language from the dropdown menu, click Next and input your Windows account login details.
You’ll see a selection of tools, including System Restore and the Windows Memory Diagnostic.
For computers that won’t start, the tool to try first is Startup Repair. Click this and follow the prompts.
If this doesn’t seem to work when you next restart your computer don’t despair, try running the tool three or four times to see if it has any effect.
Don’t worry if you can’t get to the Advanced Boot Menu, there is still hope. If you have an original Windows 7 installation disc or a System Repair disc, then you can try to use this to boot directly to the Windows Recovery Options.
Power on your PC and insert the disc into your CD/DVD drive. The computer should boot straight from the CD and ask for your keyboard language before launching the Windows Recover Options or offering you the option to repair your computer.
Creating a System Repair Disk
It’s well worth making your own System Repair disc in case the worst ever happens.
Insert a blank CD, then click Start, type System Repair and press Enter on your keyboard. Click Create disc in the box that opens.
- Using the Windows 7 Resource Monitor – how to understand this helpful tool
- Using the Windows 7 Reliability Monitor – see your PC’s performance history
- Which? laptop reviews - help you find Best Buy laptops for all budgets
Post a Comment
Your email is never published nor shared. Required fields are marked