Outlook.com email service – top new features

What is Outlook.com?
The new email service from Microsoft, Outlook.com, aims to replace Hotmail and offer free email while also adding a range of new features to improve the experience.
Microsoft plans on phasing out the Hotmail brand as it moves all its products and services onto the Metro user interface – which appears in its Windows Phone 7 products and the upcoming Windows 8 operating system.
For more information read our news story on Hotmail to be replaced with Outlook.com.
You can sign up for a new email address and a preview at the following link for Outlook.com.
5 top features in Outlook.com
- New design
Taking on the Metro style of Windows Phone 7 and Windows 8, Outlook offers a very clean and nicely designed interface. Users are also able to customise their inbox with a choice of colours. - No ‘creepy ads’
In a move aimed squarely at Google’s Gmail Microsoft has made a big thing of claiming the service won’t show you ‘creepy ads’ – refering to Google’s targeted ads based on a user’s search history. - Categorises emails
In an attempt to make inboxes more efficient, Outlook separates out emails with document or picture attachments to make them easier to find. You can also flag emails for follow up or create your own categories to sort emails. - Uses Skydrive and Skype
Integrating Microsoft’s cloud storage service Skydrive, Outlook is able to work without email attachment size limits so users can send large photos and other files. Video calling service Skype has also been integrated so you can quickly call your contacts should you wish. - Can connect social accounts and other emails
You can connect services such as Facebook, Twitter and LinkedIn to bring in information from your contacts to help keep you updated with what’s happening before you email them. You can also connect other email accounts so all your emails come into one inbox.
Tim’s impressions of Outlook.com
The new service certainly looks the part and the new Metro design is clean and clear. Whether it’s something you will like will depend on personal taste but I am impressed with how well it is presented and, in my opinion, it is one of the best we have seen.
Most of the other features aren’t particularly new and have been available on other email clients. It is however one of the first times these features have been made widely available – especially free of charge.
The service is clearly aimed to be something of a ‘Gmail killer’ as Microsoft has attacked Google’s creepy ads and has pointed out that you are able to pull in emails from other services – mentioning Gmail by name.
After trying out the service briefly it does seem easy to use and works well, although I have noticed a few problems pulling emails from Gmail – but, whether these problems have been caused by Outlook or Gmail it is hard to tell. Saying that it is only a preview version of the software, so I’d hope it would be improved on when the full version is released.
The social integration seems to work well and pulls in contact information from all your accounts – though perhaps too much, as I found people in my contact list I haven’t spoken to in years.
Overall it certainly seems like a well designed and efficient email service and is definitely an improvement on the Hotmail system.
- Hotmail to be replaced with Outlook.com -Microsoft introduces new email service
- Windows 8 what we know – a guide to the new operating system
- Microsoft Office 2013 preview released – new software previewed
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John Lomax
One slight downside that I see is that Outlook only uses POP, I prefer to use IMAP; or at least I haven’t yet found ability to use IMAP
Frank
Time will tell!
Frank
If it ain’t busted don’t fix it.
Mary Thewlis
I signed up and it just opened my existing Hotmail window. I couldn’t see anything different.
jadw
For people who use Apple Mail as a mail client on their computer as well as Outlook online, the lack of IMAP is very tedious as you have to delete the same emails twice – online and in the Mail program.
John Minard
I can’t see the SkyDrive integration. The attachment button direct you to your desktop. An attach ‘link’ button that directs you to your SkyDrive is what I would call integrated.
Fleetsmouth
No 3 in the list of top features is already available with hotmail.
Crazytrucker
I’m a technophobic old git and a sceptic to boot, one question, why?
Maggie Allen
I’ve ‘upgraded’ to Outlook and wish I hadn’t. (I did so only because it advertised improved spam filtering, and I get hundreds of spam emails – often more than 100 per day, and don’t know how to stop them. The supposed ‘upgrade’ has made no difference.) The menu bar doesn’t include the option to Forward emails, which I used to do a lot; nor to mark Phishing items as such. Thanks to reading Which?, though, I’ve just found out how to switch back!
Bob
Why the NEW upgrade has old name…OUTLOOK ?????
- As i think it is the DUMBEST decision.
It is the same as took from dumpsters piece of sheet…with NO choice !
Chris
This new version is absolutely rubbish. I have received e-mails that I am unable to display.
These big corporations have some techno geek (nerd) thinking up ways of ‘improving’ things, but for us ordinary folk (that number quite a few), who use computers for simple purposes, something deemed ‘simple and intuitive’ becomes somehting impossible to use.
As someone previously wrote, if it ain’t busted don’t fix it.
Di Childs
I didn’t ask for Outlook. I don’t like it. I was perfectly happy with Hotmail. I’m going to change to another service.