Helpdesk challenge – how do YOU get rid of scam callers?
With no end yet in sight for the Microsoft support scam phone calls, it can be more frustrating than ever to hear the phone ring while you’re in the middle of dinner. So if you suspect a scammer, what’s your favourite way of ending the call?
‘Hello, sir, I’m calling from a Microsoft-approved service provider as we suspect your computer has been infected with malware…’
Oh really? And for just £39 a year I can enjoy peace of mind, right after handing over the keys to my laptop and letting the voice on the end of the line remotely access my files? No thanks.
Hanging up on scammers for good
Receiving a call like this can be a nuisance, but there’s a more serious side to these calls as well. Which? Computing has heard from members who’ve been conned out of as much as £2,400 after giving over their bank details.
Hearing someone tell me they know my computer is affected with problems would raise my suspicions immediately, and anyone calling to say as much would get short shrift from me. But what are the most effective ways of ending a scam phone call?
Which? Computing reader Dave Summers got in touch with some of his suggestions:
I have two replies that never fail me
1) “I am an IT consultant” (which I am not)
2) “Sorry, but I don’t have a computer”
I think Dave has some great suggestions there, but what are your favourite ways to end a nuisance call? We’re working to see the entire practice put to bed for good, but in the meantime, share your tips on slamming the phone on the scammers.
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