Helpdesk Challenge: speeding up your computer for free

If you’re frustrated with a sluggish computer, there are a number of steps you can take to speed up performance, but sometimes free software like CCleaner from Piriform can manage all of these steps for you. We take a look at some of its features.
Piriform offers a range of PC optimisation software that’s usually free to download and straightforward to use. CCleaner is one of my favourites – it works as an all-in-one suite for speeding up the performance of your computer by removing unwanted files, programs and cookies, and improving start-up times.
It can even delete temporary internet files and online cookies for you, which can help speed up your web browsing and protect your online privacy.
Speeding up a computer is a hot topic for many of our readers, and we’ve amassed plenty of tips that can improve performance:
- Read our top 15 tips on speeding up your computer
- Read our guide on how to keep your PC running smoothly
CCleaner’s tools for speeding up your computer
CCleaner comes with four useful tools – some of these you will find are already embedded into your operating system, but in CCleaner are usefully grouped into a one-stop shop.
- Uninstall: This goes through your programs and finds any old programs you no longer use and uninstalls them from your system. You can also rename or save a text file of your installed programs.
- Startup: Gives a list of all the programs that start when you boot up your PC. You can significantly increase your boot speed by disabling unnecessary programs from this list. Be cautious if you are uncertain about whether you need certain programs, and look up information online if you want to know what functions some programs perform.
- System Restore: This manages all of your system restore points, which you can later use to recover your computer to an earlier stage (though CCleaner does not carry out this recovery itself).
- Drive Wiper: When you delete something, the file isn’t typically removed; the location or pointer to where the file is deleted, and the computer marks this space as free space so it can be written over by newer files. The Drive Wiper feature can protect against the risk of having your files recovered by permanently overwriting them.
Further options
CCleaner offers some useful options which allow you to personalise the way it runs on your system.
- Cookies: The default settings in CCleaner will remove all cookies, but here you may want to consider doing an ‘Intelligent Scan’ by right clicking on the ‘Cookies to delete’ box. This will mark a number of useful cookies as ones you would like to keep.
- Exclude: Use this feature to create safelists of files or folders that you don’t want CCleaner to touch.
Cleaning your computer’s registry
CCleaner also allows you to clean up your computer’s registry, which contains plenty of necessary files that Windows refers to, but also tends to accumulate unnecessary clutter all too easily.
This is part of the program I think can be a bit hit-or-miss, as it will only flag up a couple of hundred errors at most when cleaning the registry, and you must be careful in case it accidentally removes something important. On the plus side, before you clean your registry you will be automatically prompted to make a backup that you can recover to if needed.
A word of caution…
By deleting your temporary internet files with CCleanr there’s some risk of slowing down your browser, since some sites will load faster if images and files are already cached on your system. Although deleting this cache will increase your browsing privacy and create a little extra space on your hard drive, weigh up the pros and cons, and do what suits your needs.
Similarly, getting rid of your computer’s thumbnail cache can cause large folders of pictures to load slowly the next time you open them.
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john squires
just tried ccleaner and piriform the scan is free but to fix faults you have to register and pay for more stuff to fix problems if the end result is you have to pay then its not free or am i missing something?
deejay
Ccleaner WILL delete the ‘clutter’ files in the free version – depends on YOU how you set its preferences.
Aitch
ccleaner is an outstanding tool and will do a great deal for you free of charge. Just be sure to go through all its settings before you do any cleaning. Do you really, for example, want it to empty your recycle bin? The bin is there so that you can recover accidentally-deleted files.
Les PN
Be aware that, if you use the ‘drive wiper’, it may delete all your system restore points and previous versions of files as it has done on several occasions when I have used it on my Windows 7 Home Premium notebook computer. Not ideal!
Derek Francis
There are lots of similar products on the market. Many of them offering free trials etc but you often have to pay to fix the problems as mentioned above.
Surely it would be useful for Which to undertake a review of ALL the most popular products rather than seeming to promote a particular product? Or am I missing something?
john l
I Agree with derek above ! It is Nice to Have a System that Automatically Optimises your
PC’s Performance. Surely it is Time for A Review of Such Programmes, whether Free or Not. I Paid £11.99special offer on AVG ‘Tune UP’ 2012 Which I Was Pleased With. I am Now Trialing The New Improved[and it is] 2013 Version for 15 days. I am Open to Alternatives but Hate Those adverts that Promise wonders, Scan Your PC Finding Thousands of Problems ??? Then after a ‘Dishonest’ Intro they Want My Honest Money to Fix ? Trust has Gone !! So Please, Let us have a review and Feed Back From a Non Biased Source ? YOU !
Very Best For Your Excellent Set up. : -)
Richard O
I agree with Derek also, I am fed up with being offered something that will solve all my problems for free, only to find that the software I have now downloaded and is now cluttering my machine will do little unless I pay for the ‘full’ package. Surely reputable companies should be up-front about their products and costs!
Margaret
I agree – I just signed onto Which to see which registry cleaner they trusted, and don’t appear to have tested any – it would be great to know which ones to trust.
Rich Parris
Hi everyone, just to say thanks very much for your comments – we’re always looking for feedback on future products or services we can test, and it seems there’s plenty of appetite here for a full Which? test of cleaning and scanning tools and software.
Elaine Green
Hi to all and yes, I logged on to obtain Which? input on the best tune up/repair software and have been disappointed like others here. I have PC Tune up which came with my security suite and from elsewhere I seem to have acquired something called Simplicheck (a microsoft approved tune up program). Simplicheck automatically cuts in at the start and offers to scan & repair everything so I followed instructions and had it check my machine. It came up with hundreds of faults in performance, registry and security but when I clicked to repair it directed me to its website where I had to purchase the program! I then ran the PC Tune up software whereupon it fixed everything. I returned to Simplicheck and guess what? You’ve got it; Simplicheck still reported umpteen problems! So, which do I trust???? This is why I logged onto to Which? for assistance but it doesn’t seem to be able to offer me much. I agree with other members, perhaps it’s time for Which? to thoroughly test these programs, report on their findings and tell is what is truly FREE and what is, in reality, subscription based.
Fran Husson
Yes and I too agree with everybody it would be most useful to have a rigorous comparison of the various anti virus, anti malware, anti trojans products out there as the situation is getting more and more confusing. I have used Symantec Norton Anti Virus for many years and throught this gave me good protection. In addition, I also use CCleaner on a daily basis to get rid of cookings, internet temp files etc… I also use Malware. Despite all this, I got a dreadful “infection” [virus? spyware? trojan? other? ]from something called System Progressive Protection [SPP] which caused me hours and hours [I am not exaggerating] of distress to try and get rid of this nightmare. I found myself buying yet another program, called PC Tools Spyware Doctor, which, it seems got rid of the invader. This new program is also released by Symantec, so I seem to be collecting various products from the same firm and increasing their revenue line on a regular basis…
Which? where are you when we need you!!
graham norton
Hi ‘Which? Tech Daily’, I hope that you have enough evidence from the above comments that many of your subscribers owning computers would much appreciate your full investigation, report and advice. Please include coverage of the ‘brigade’ that somehow get messages/banners onto our computers saying ‘You have XXX number of Registry Errors’ & invite us onto their web sites etc. etc. – often happens on ‘start up’ / opening browsers
If you need more evidence, how about a Which? survey.
Many thanks,
Graham
A. Groom
Hello, I to turned to Which when faced with the same ‘cleaning ‘problem. I originaly went to the IE site to look for ‘repair tool’ and ended up on a Microsft Partner site for Regcure Pro. After completeing the free check which found masses of faults was asked to register to complete the process of ‘fix all’, you’ve guessed it for a fee! I did some research on this product, which in the main was favourable but being a bit sceptical I wanted further advice to see if this product would do what it claimed or what other products were available. This is when I tried Which to see if they had checked any ………. needles to say I’m none the wiser as no products have been reviewed, which did surprise me. But from what I’ve read I’ll be doing a bit more research before commiting to any of these products as being a novice I don’t want to end up with more problems than a slow computer.
Ramon
I do have the many of the reservations and “apparently free” software mentioned above.
So when, if at all can I expect to see a Which? survey on Registry Cleaners?
Dave Hambling
Well? Where’s the review then?