We look at some of the popular misconceptions that surround mobile phones, from the value of mobile phone insurance to whether unlocking a phone is legal.
Mobile phones have become commonplace, but unfortunately so have some of these myths. We look at some of the most common misconceptions that could leave you out of pocket or with an unsuitable phone.
Mobile phone contracts are fixed price
While you might expect that when you sign up to a fixed term contract your price will stay the same for the length of the contract, the terms and conditions are likely to say different. We’ve already seen Orange, T-Mobile and Three increase their prices for existing customers and unfortunately Ofcom seems happy for them to do so. Increases are likely to be below inflation, but they still can come as a nasty surprise.
Mobile phone insurance is worth the money
A mobile phone can be an expensive gadget so naturally you’d want to protect it, but often mobile phone insurance is not the best way to do so. Your mobile may already be covered by your home insurance and some specialist covers may not pay out in the case of accidental damage or charge an excess that means you will be paying out more than the phone is worth. Read our advice guide on mobile phone insurance.
- Unlocking your phone is illegal
Going to a market stall to unlock your phone may seem a little dodgy and feel like you are doing something wrong but you are not. Unlocking your phone to use it on another network is perfectly legal – and often there are faster and cheaper ways of unlocking a mobile than going through the networks themselves – although it may be worth checking if you are invalidating the warranty. A great resource for finding out the best way to unlock your phone is Giffgaff’s unlockapedia.
You need a smartphone
Smartphones get all the attention these days but they aren’t always necessary. If you aren’t interested in apps and want to do your web browsing on a computer then you could be better off getting a simpler – and cheaper – handset. See our reviews of basic pay-as-you-go phones to see which models are the best at performing the basic tasks such as calling and texting.
Better specs = a better phone
With quad-core processors and 12Mp cameras being put in top-end smartphones, each phone maker is trying to out do the rest by getting the longest list of specs. But this doesn’t always mean better performance, and our testing has shown that the most GHz or largest battery doesn’t always give the best result. Find out more information about how we test mobile phones or watch our what makes a Best Buy mobile phone video below.
What makes a Best Buy mobile phone?
Which? tests 60 mobile phones a year so you can immediately find which ones perform best using our rating system. We test models in realistic situations to give you a true idea of the battery life, ease of use and features you can expect to experience.