Samsung Galaxy Europas hit by repeat text message bug
Some owners of the the Samsung Galaxy Europa have been hit by a bug which repeatedly delivers text messages from the O2 network.
The bug redelivers messages every few minutes and is understandably making affected users rather annoyed.
Samsung has released a new version of its Kies software to update the firmware and it claims this should sort the problem out.
Samsung suggests affected users get the newest version of the software here and then:
• Once installed, run Kies 2.0 (latest version) and connect the handset. Select Kies on the phone when prompted
• The program will automatically pick up the old software version on the handset and option to upgrade, if there is one available. Click ‘Upgrade’ and follow the instructions to upload to your handset
• To check the software version on your handset, you can key in: *#1234#,
O2 has also suggested this is the best way of sorting the problem, although very kindly they suggest anyone not confident of updating the software themselves should give their customer service line a call or drop into an O2 shop, where the staff will be happy to help.
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